Customer Service
We are available Mon-Fri 9am-7pm (CST). We will return emails within 24 hours and all orders will ship within seven business days. Should we be out of stock on an item, we will send you an email immediately with a new ship date.
Return Policy
We ship all merchandise defective free. Please contact us immediately if you should have a problem with a Purple Door product upon receipt. We will replace any defective merchandise, or refund your money within 7 days of the receipt of the product. Things sometimes happen, but it's how we handle it from that point on that is important. We want to make buying from us fun not a hassle!
You can contact us at;
Shipping Rates
The Purple Door ships all packages United States Postal Priority Mail Service
with delivery confirmation.
Shipping and handling cost:
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